Customs Brokerage

Leading Customs Broker for Faster, Simpler Trade

Complete Customs Broker Visibility: Track Clearance, Reduce Costs, and Optimize Duty Savings

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What is a customs broker?

Flexport’s licensed customs brokers handle all documentation, product classification, and regulatory filings to ensure fast, compliant customs clearance. By staying ahead of changing trade regulations, our experts prevent costly delays and penalties before they happen. We deliver accurate submissions, identify duty savings, maintain audit-ready records, and resolve customs disputes, protecting your business and keeping your global supply chain running smoothly.

Flexport Fall Release 2025 Product Custom Suite

Introducing the Customs Technology Suite

A suite of products and tech to help forecast landed costs, surface real-time insights, improve product classification, provide duty minimization and avoidance, and enhance entry-filing compliance.

Talk with a Customs Expert

Calculate tariffs with confidence

The Flexport Tariff Simulator Pro gives importers real-time data, insights, and transparency to make smarter, faster decisions in a complex global trade environment. With features like bulk uploads, smart notifications for tariff changes, and landed-cost calculations, users can instantly compute duties, identify special rates, and stay ahead of shifting trade policies.

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Trusted by the World’s Most Iconic Brands

Transforming the Customs Process

Structuring complexity and turning it into opportunity.

We’re revolutionizing customs with AI-powered automation and seamless integrations, ensuring unmatched compliance and reliability for our customers. Our system digitizes and consolidates data for faster error resolution, improving accuracy and response times to create a more efficient, streamlined supply chain.

Data-Backed Decisions

Make data‑driven decisions on pricing, sourcing, and inventory management, and gain full visibility into import costs with SKU‑level landed cost reporting.

Proactive Clearance

Don’t just react to issues; prevent them from happening in the first place with experts who will identify potential problems in advance and take swift action to resolve them.

Save Money

Identify opportunities to save money without compromising compliance by enhancing your import strategy with duty avoidance and minimization strategies.

Improve speed and accuracy with tech-enabled customs

Drive timeliness and high accuracy filing rates with forwarder agnostic capabilities (4PL) for any cargo shipment, HS code classification and duty optimization services.

Optimize your import strategy

Access ingested and completed entries and historical data through customizable reporting and analytics. Proactively focus on duty minimization and avoidance opportunities for your business and always be ready for governmental and regulatory changes with industry experts guiding you through any landscape.

Quick search at your fingertips

Search Everything. Stop at Nothing. Search for what you want—SKU, HS code, PO, style, or customs entry number—in any customs document. Then find it and related items all in one place. No more time lost bouncing between systems.

Robust product library

Capture product data to speed imports. Simplify customs clearances through dynamic data associated with your products or SKUs. The secure Product Library is your central source of truth, enabling you and your customs broker to tackle exceptions immediately and identify saving opportunities through duty minimization and avoidance.

Landed costs now within reach

Know exactly how much it costs to get a SKU into inventory. That’s a clear business advantage. Flexport makes calculating landed costs not only possible, but easy.

When it comes to tariffs and trade, 2025 has already proven to be a year of significant change and complexity. This guide dives into relevant importer strategies, tools, and technicalities—including ways to mitigate tariff impacts, reduce compliance risks, and recover costs where possible.

Read the E-Guide

Navigating Tariffs in 2025: A Comprehensive Guide to Customs Duties, Taxes, and Cost-Saving Strategies

How Flexport customs brokerage works

Step 1

Pre-Clearance Preparation

Flexport receives your shipment details and commercial documentation
Brokers review paperwork for completeness and accuracy
System flags any missing information or potential compliance issues
You're prompted through the platform to provide any additional required documents

Step 2

Product Classification & Valuation

Our latest automation and AI technology classify products with correct HTS codes
Calculate duties, taxes, and fees based on accurate valuations
Identify applicable duty savings (free trade agreements, exemptions, etc.)
Determine which government agencies require clearance (FDA, USDA, etc.)

Step 3

Entry Filing

Brokers electronically file entry documents with customs authorities
Submit all required permits, licenses, and certifications
Arrange customs bonds if needed
Provide real-time filing status updates in your dashboard

Step 4

Customs Review & Clearance

Customs authorities review the entry
Flexport monitors for any holds, exams, or additional requests
Brokers respond immediately to customs inquiries
Handle payment of duties and fees on your behalf

Step 5

Release & Delivery

Once cleared, goods are released from customs custody
Flexport coordinates with freight partners for final delivery
You receive notification of clearance and estimated delivery time
All documentation is stored digitally for audit purposes

Step 6

Post-Clearance Support

Brokers available for any follow-up questions or audits
Reconciliation of duty payments
Advisory on process improvements for future shipments
Ongoing compliance monitoring

How do you avoid customs import delays or penalties?

Problem:

Incomplete or incorrect documentation

Challenge:

Missing or inaccurate paperwork is one of the most common causes of customs clearance delays.

Solution:

Flexport's brokers review and verify all documentation before submission, ensuring completeness, accuracy, and 100% compliance to prevent holds and rejections.

Problem:

Incorrect tariff classification

Challenge:

Misclassifying products can trigger duty re-assessments or penalties.

Solution:

Our internal technology can review 100% of entries and HTS codes where other brokers review on average 5-10%, and by ensuring full audits are done before submission even occurs, we significantly reduce the risk of fines, shipment delays, and late clearances.

Problem:

Compliance changes

Challenge:

Regulations change frequently, and noncompliance risks fines or confiscated goods.

Solution:

Flexport brokers stay current with evolving trade regulations across all agencies (CBP, FDA, USDA, etc.) and proactively alert you to compliance requirements, keeping your shipments moving and your business protected.